How to disconnect, and how to have your data deleted.

1. Disconnect a platform

Emonk AI reads data through connections you or your agency authorised. To stop it reading, revoke its access in the platform itself:

• Google Ads / Google Analytics 4 — in your Google Account, open Security → Third-party apps with account access and remove Emonk AI; or remove the agency's manager-account link in Google Ads.
• Meta Ads — in Meta Business Settings, remove the Emonk AI app or the agency partner from the ad account; or in your Facebook settings, open Apps and websites and remove Emonk AI.
• Stripe — in your Stripe dashboard, open Settings → Authorized applications and revoke Emonk AI.

Or email hello@emonk.io and we will disconnect it for you. Once a connection is revoked, no further data is read.

2. Ask for your data to be deleted

Email hello@emonk.io from an address associated with your account, with the subject "Data deletion request" and the name of the business or account. We will:

• confirm receipt within 2 working days;
• disconnect every platform linked to the account;
• delete the account, its users and all the advertising, analytics and payment data we hold for it, including backups, within 30 days;
• confirm by email when it is done.

The only records we keep after that are those the law requires us to keep, such as invoices (six years under UK tax law). Those are kept only for that purpose.

3. Meta app users

If you connected through the Emonk AI Facebook app and want the data that app obtained deleted, the steps above apply. You can also send the request through Meta's "Send request" option on the app's settings page; it reaches the same inbox and is handled the same way.

4. Questions

hello@emonk.io · The controller is Emonk Media Ltd; see the privacy notice for the full picture.