EmonkAIby Emonk Media
Terms of service

The terms Emonk AI runs on.

Draft, under review — not yet final legal text

Draft dated 17 October 2026

1. Who these terms are between

These terms are between Emonk Media Ltd (company number 17407166, registered office 248 Hordern Road, Wolverhampton, WV6 0HQ — "we", "us") and the business using Emonk AI ("you"). Emonk AI is a business tool; it is not offered to consumers.

2. What Emonk AI does

Emonk AI reads the advertising and analytics data in accounts you or your agency have connected (Google Ads, Meta Ads, Google Analytics 4 and Stripe), analyses it, and produces reports, recommendations and tasks. All connections are read-only: Emonk AI does not make changes to your advertising accounts. Decisions and changes are made by people.

3. Your account and connections

  • You must have the right to connect each account you connect, and to let us read its data.
  • You are responsible for keeping your sign-in details safe and for everyone who uses Emonk AI under your account.
  • You can disconnect any platform at any time (see our data deletion page).

4. Data

How we handle data is set out in our privacy notice, which forms part of these terms. Your advertising data stays yours. We use it only to provide the service to you.

5. Fees

Where Emonk AI is provided as part of an Emonk Media engagement, the fees are those in that engagement's agreement. Where it is sold on its own, fees, billing period and payment method are shown when you sign up and are collected through Stripe.

6. Recommendations are advice, not guarantees

The analysis and recommendations Emonk AI produces are generated by software, including AI models, from the data available to it. They are there to inform decisions, not to make them. We do not guarantee any advertising result, and you are responsible for any change you choose to make to your accounts.

7. Availability

We aim to keep Emonk AI available at all times but do not promise uninterrupted service. We may change or pause features to maintain or improve the service.

8. Acceptable use

You agree not to misuse the service, attempt to access other users' data, reverse-engineer it, or use it in breach of any platform's own terms (for example, the Google Ads or Meta terms you have agreed to).

9. Liability

Nothing in these terms limits liability that cannot be limited by law. Otherwise, our total liability to you in any twelve-month period is limited to the fees you paid us for Emonk AI in that period, and we are not liable for loss of profit, revenue or data, or for indirect losses.

10. Ending the agreement

Either of us can end the agreement by giving notice in writing (email is fine). When it ends, we delete your data as set out in the privacy notice and the data deletion page.

11. Law

These terms are governed by the law of England and Wales and the courts of England and Wales have exclusive jurisdiction.

12. Contact

hello@emonk.io